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Privacy Policy – Blue Horizon Villa

Private Pool Villa in Ao Nang, Krabi

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At Blue Horizon Villa, your privacy is a top priority. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or make a booking at our private pool villa in Ao Nang, Krabi, Thailand.

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1. Information We Collect

We collect personal information when you:

  • Make a reservation directly or via third-party platforms

  • Contact us via email, WhatsApp, or our website

  • Subscribe to our newsletter or updates

  • Interact with our social media accounts

The information may include:

  • Full name

  • Email address

  • Phone number

  • Nationality or country of residence

  • Payment details (secured through trusted third-party processors)

  • Booking dates and guest preferences

 

2. How We Use Your Information

Your information is used solely for purposes related to your stay at Blue Horizon Villa, including:

  • Confirming and managing reservations

  • Communicating before and during your stay

  • Providing customer service and support

  • Sending important updates (check-in info, directions, etc.)

  • Complying with Thai tourism and legal regulations

  • Internal analytics to improve the guest experience

We do not sell, rent, or share your personal information with unrelated third parties.

 

3. Data Storage & Security

We implement appropriate technical and organizational measures to protect your data:

  • Secure web hosting with SSL encryption

  • Limited access to personal data by authorized staff only

  • All payment transactions are encrypted and processed securely

  • Regular backups and monitoring to detect threats or misuse

 

4. Third-Party Services

We may use trusted third-party services for:

  • Payment processing (e.g., Stripe, PayPal, bank transfer)

  • Booking management (e.g., Airbnb, Booking.com)

  • Email communications (e.g., Mailchimp)

  • Website analytics (e.g., Google Analytics)

These providers are compliant with international data protection standards and only receive the minimum required information.

 

5. Cookies & Website Analytics

Our website uses cookies to:

  • Improve functionality and performance

  • Track visitor behavior anonymously via analytics

  • Remember user preferences

By using our website, you consent to the use of cookies in accordance with this policy. You can disable cookies via your browser settings at any time.

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6. Guest Rights

You have the right to:

  • Access the personal data we hold about you

  • Request corrections or updates

  • Request deletion of your information (except when required by law)

  • Withdraw consent for non-essential communications

To make any such request, contact us at:
📧 bluehorizon.krabi@gmail.com

 

7. Data Retention

We retain guest data only as long as necessary to fulfill the purposes outlined above, or to comply with legal obligations under Thai law (e.g., tourist registration requirements).

 

8. Children’s Privacy

Our services are not directed to children under the age of 18. We do not knowingly collect personal information from minors without parental consent.

 

9. Changes to This Privacy Policy

Blue Horizon Villa reserves the right to update this Privacy Policy at any time. Updates will be posted on this page with the date of revision. Continued use of our services after changes constitutes acceptance.

 

10. Contact Information

If you have any questions regarding your privacy or this policy, please contact:

Blue Horizon Villa – Ao Nang, Krabi, Thailand
📞 +66 64 682 8316
📧 bluehorizon.krabi@gmail.com
🌐 www.bluehorizon-villa.com

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